COVID-19 and Us

Posted by: admin August 3rd, 2020

We commitment to the health, safety and security of our guests and staff

We are continuously monitoring and following the changes in recommendations and guidelines of the local governments and the local health authorities in the countries we operate in, to continue working towards providing the best service possible while safeguarding the safety of our guests and associates, within the requirements issued by such local authorities.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests. Daily, we ensure that they meet the latest guidance on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

Employees: Our staff’s health and temps are taken on a daily basis upon coming into work and monitored throughout the day. Hand washing and sanitizing stations are located at the front of the house and back of the house for our staff, and sanitizer for the guests. We are wearing masks and expect you to as well.

Cleaning Products and Protocols: Our staff is following all approved procedures, and the use of cleaning products and protocols effective to combat COVID-19.

Guest Rooms: We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with attention paid to high-touch areas.

Public Spaces and Back of House: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, door handles, and have closed our public restrooms.